Maily – the first specialised email marketing agency in Lithuania. We help B2B, B2C and e-commerce businesses grow revenue.
Service
Omnichannel communication
Reach your customers wherever it's most convenient for them and maximise conversions.
Today's consumer browses across various devices and platforms, so a single communication channel (email only) may eventually no longer be enough. We help e-commerce businesses move beyond the limits of a single platform and build a smart omnichannel strategy. By combining email marketing with SMS messages and web push notifications, we create an ecosystem where your communication becomes seamless, timely and exceptionally effective.
Free audit
Scope
What does this service include?
Email, SMS and web push in one
We combine the three most powerful direct marketing channels into a single centralised system. We use email for detailed content and visual product presentation, SMS for short, urgent offers (e.g. last-minute sales), and web push for instant reminders in the visitor's browser.
Unified customer experience
We make sure your customer doesn't feel 'attacked' by the same message across every possible channel at once. We build consistent scenarios where the message travels across different platforms depending on user behaviour, keeping the same brand voice and aesthetics at every step.
Channels that complement each other
We implement smart communication logic. For example, if a customer doesn't open the abandoned cart email within 24 hours, the system can automatically send a short SMS reminder. This channel synergy ensures your message doesn't get lost and reaches the recipient in the way most convenient for them at that moment.
Higher overall conversion rates
Instead of evaluating each channel in isolation, we analyse the combined performance of all channels and the habits of individual users. By optimising the role of each tool in the buyer's journey (user journey), overall engagement and sales grow far more than when these channels are used separately.
Benefits
Why choose an omnichannel strategy?
Instant reach: SMS messages have extremely high open rates (up to 98%) within the first minutes. It's the perfect tool for delivering time-limited promotions or VIP offers.
Adapting to your audience: Different people prefer different ways of communicating. An omnichannel strategy lets you adapt to user habits and communicate where they respond best.
Smart budget optimisation: By combining channels into a single sequence, you can save resources. For example, paid SMS messages are sent only to the segments that don't respond to free web push notifications or emails, ensuring the highest ROI.
Our team
Trust your newsletter channel to specialists
Dovydas Grigalionis
E-commerce and newsletter automation specialist
10+ years of experience
Have questions? Ask us!
We will gladly answer every enquiry, analyse your needs and provide measured email marketing solutions. All prices listed on the website are indicative, and a final offer tailored to your needs will be provided after the first meeting.
Get in touch
Get a free quote
Maily – your email marketing genius. Adaptive newsletter solutions for B2B/B2C and e-commerce.
Contacts
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